ABOUT US

IT’S THE LITTLE THINGS THAT COUNT
Attention to detail is synonymous with Lady Primrose. Custom Blend allows us to work directly with hotels on designing products exclusive to their property. Our goal is to make a memorable experience for the guest.  Deluxe hoteliers know it is the little things that count - right down to the shampoo.  And we focus on those little things that make the big impressions.

PROVEN COLLECTIONS
Our clientele has a desire to distinguish themselves in the market.  An array of proven product collections streamline the selection process.  Available in both Everyday Luxuries, a classic approach to bath with subtle silver brushed accents, or ohné, a naturally derived product in hues of brown - the many choices allow for a distinctive presentation by mixing and matching scents, shapes and designs.

OUR SERVICE
We choose to work directly with hotels, resorts and other hospitality venues and not through a distributor. It provides us the ability to respond to each property and their unique and changing needs. When the creative process is complete, we work with housekeeping to execute consistency and provide excellent customer service.

OUR BEGINNING
For 20 years Lady Primrose has created luxurious bathing experiences for four and five star properties around the world. Creating memorable baths for guests comes naturally at Lady Primrose. Born into the finest of traditions and surroundings, the regal style of London’s finest hotel, The Lanesborough commissioned Lady Primrose to create the initial bathing products for their distinguished clientele.

Guests began requesting the lotions, soaps and gels from around the world spawning a retail line carried by over a thousand specialty retailers.

CORE PURPOSE
To provide an exceptional experience for employees, vendors, customers and consumers.